Dear Miss Coalla,
I am writing this letter to you in regards to the experience I had on Thursday, December 14, 2023 when I had a colonoscopy with Doctor Burrows at your facility in Fishkill. I do hope take the time to forward this letter on to the individuals that assisted me that day. Unfortunately, I cannot remember many names but if you look at the schedule log for that day you will find out who assisted me with the process.
The young lady at the front desk intake coordinator helped explain every step to me and made me feel comfortable. The young African American lady who walked me in the surgery prep area (I think her name was Johnelle) was so extremely kind and explained the ENTIRE process of what was going to happen because I was a little nervous. She was so patient and made me feel very comfortable. Nurse Marla Mora who prepped me for surgery was knowledgeable, loving and kind. You do not see that type of bedside manner anymore, especially in the hospital setting. I was grateful
Fortunatina G.
Dec 18, 2023
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